My DirectPay.

Log in to DirectPay

Log in and easily make your own arrangement for your payment arrears. You can do this by logging into the left field ‘My DirectPay’. If you are unwilling or unable to log in, please fill in the short questionnaire below. We will process the information and call you to confirm the agreements and the arrangement. An arrangement is entirely free of charge if you pay in a maximum of four instalments.

Yes, I want an arrangement without logging in

1) Name, reference, date of birth, postcode, house number, and e-mail

2) What is your total debt?

3) What do you estimate you can pay per month?

4) Select a date on which you want to start the payment arrangement.

Now we will ask you a few questions about your income and any other payment arrears. This information prevents us from offering you an arrangement that does not suit you.

5) What is your net income?

6)Are you in arrears?

Yes, on your phone bill Yes, on your energy bill Yes, on your health insuranceYes, on payments to the Dutch Tax and Customs Administration (Belastingdienst) Yes, on payments to other collection agencies or a bailiff

If you are not in arrears, we can probably offer the arrangement according to your wishes.
If you are in arrears, we will still probably be able to help you. And if not, we can help you with a different solution for your payment arrears.
We will contact you if we need any additional information about your application.

7) We will contact you if we need any additional information about your application.yesno

8) Do you object to the claim?yesno

9)On which mobile number can you be reached during the day?

DirectPay is always looking for creative solutions to prevent people's arrears growing into problematic debts. As there may be other ways to resolve this issue, we kindly ask you to answer the following question.

10) If DirectPay would give you the opportunity to partially or fully settle your arrears or debt by working, would you accept that?

Log in to DirectPay Business

My DirectPay Business

My DirectPay

Did you receive a reference number?

If you experience any issues while trying to log in, please contact one of our service employees by sending an e-mail to vraag@directpay.nl