A company has a claim on you. This means that there is an outstanding bill that you have not paid or paid in full. The claim has been sold to us or handed over to us to manage. The payment arrears have now reached the point where there are extra costs for the collection agency. The collection agency offers you the possibility to pay your overdue payment in instalments. You can arrange this yourself with us. For you, this means that we are your consultation partner for the payment arrangement. When you log in to our self-service portal, you will see if there are any other bills you need to pay. You can also easily arrange various matters concerning the payment or a payment arrangement yourself.
Did you receive a reference number?
If you experience any issues while trying to log in, please contact one of our service employees by sending an e-mail to email@example.com
On whose behalf have I been contacted by DirectPay?
DirectPay works with various professional clients. The company or agency has sold the debt to us or handed it over to us to manage. For you, this means that we are your discussion partner for the invoices mentioned in the correspondence.